Frequently Asked Questions

Discover everything you need to know about our olfactory universe.

Are your fragrances authentic and original?

Yes, all products purchased through our official online boutique are 100% authentic Parfums de Marly creations, bottled and packaged in France.

What is your shipping policy for international orders?

We offer complimentary standard shipping on all orders over $200. Delivery times vary by region, typically ranging from 3 to 7 business days.

Can I return a fragrance if I have opened the seal?

To maintain hygiene and product integrity, we only accept returns on items that are unopened, unused, and in their original cellophane packaging within 30 days of purchase.

Do you offer complimentary samples with every order?

Yes, every order includes a selection of discovery samples, allowing you to explore other fragrances from our masculine and feminine collections.

Are Parfums de Marly products cruelty-free?

We are committed to ethical beauty; none of our finished products or raw materials are tested on animals.

How should I store my perfume to ensure its longevity?

To preserve the olfactive quality, store your bottle in a cool, dry place away from direct sunlight and significant temperature fluctuations.